Privacy policy
§ 1 Information on the collection of personal data
In the following, we provide information about the processing of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior. In this way, we would like to inform you about our processing procedures and at the same time comply with the legal obligations, in particular from the EU General Data Protection Regulation (GDPR).
The controller pursuant to Art. 4 (7) GDPR is the:
VON ARDENNE Coating Consumables GmbH
Am Hahnweg 8
01328 Dresden
Germany
E-mail: office@va-cc.de
You can contact our data protection officer at: datenschutzbeauftragter@vonardenne.com or at our postal address with the addition "the data protection officer".
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, if applicable your surname, first name, position and telephone number, company) will be stored by us in order to answer your questions. We delete the data arising in this context if the inquiry is assigned to a contract after the contract period, otherwise after the storage is no longer required, or restrict the processing if there are statutory retention obligations.
If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will always carefully select and monitor these service providers and inform you in detail below about the respective processes.
§ 2 Your rights
You have the following rights vis-à-vis the controller with regard to your personal data:
Right to information,
Right to rectification or erasure,
Right to restriction of processing,
Right to object to the processing,
Right to data portability.
You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us. The competent supervisory authority for data protection issues is the supervisory authority in which the controller has its registered office:
Data Protection Officer of Saxony
P.O. Box 11 01 32
01330 Dresden
§ 3 Processing of personal data when visiting our website
When using the website for information purposes, i.e. simply viewing it without registering and without providing us with any other information, we process the personal data that your browser transmits to our server. The data described below is technically necessary for us to display our website to you and to ensure stability and security and must therefore be processed by us. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR:
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (page visited)
Access status/HTTP status code
Amount of data transferred in each case
Previously visited page
Browser
Operating system
Language and version of the browser software.
§ 4 Recipients or categories of recipients
Your personal data will be processed by the controller and, if necessary, transmitted to companies affiliated with the controller (within the meaning of Sections 15 et seq. of the German Stock Corporation Act (AktG)) if the affiliated companies require this data to fulfill contractual and legal obligations or to implement our legitimate interest. Otherwise, data will only be passed on to third parties if this is necessary to fulfill the purpose for which the user provides their personal data. Such third parties are also obliged by the controller to observe the data protection of users by means of agreements.
§ 5 Further functions and offers
In addition to the purely informational use of our website, we offer various services that you can use if you are interested and use other common functions to analyze or market our offers, which are presented in more detail below. For this purpose, you must generally provide additional personal data or we process such additional data that we use to provide the respective services. The aforementioned data processing principles apply to all data processing purposes described here.
Contact us:
If you send us inquiries by e-mail, the information you provide, including the contact details you provide there (e-mail address, name, telephone number), will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent or compelling legal reasons.Your Visit
When you visit one of our locations, we process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), insofar as this is necessary to document your visit or there are legal obligations.
RESPONSIBLE BODIES WITHIN THE MEANING OF DATA PROTECTION LAW
For your visit to VON ARDENNE Coating Consumables GmbH at the location:
VON ARDENNE Coating Consumables
Am Hahnweg 8
01328 Dresden
Dresden-Niedersedlitz:
VON ARDENNE Coating Consumables GmbH
Niedersedlitzer Straße 75
01257 Dresden
va-cc.de
PURPOSES AND LEGAL BASIS OF THE PROCESSING DURING YOUR VISIT
If you give us your express consent to process personal data for specific purposes, the lawfulness of this processing is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future.
Your personal data is processed to protect our legitimate interests and to defend and assert legal claims in accordance with Art. 6 para. 1 lit. f GDPR. We have an interest in knowing which persons are in our company, when and for what reason, in order to ensure security in our company and to be able to prosecute any criminal offenses.
As a company, we are obliged by EU regulations and other applicable sanctions and export control regulations to check business contacts for compliance with names on sanctions lists, among other things. Your data is processed to protect our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR and on the basis of a legal obligation to which we as a company are subject in accordance with Art. 6 para. 1 lit. c GDPR.
CATEGORIES OF PERSONAL DATA
We only process data that is related to your visit. This is usually general data about you or people in your company (surname, first name, nationality, company, contact details, time and, in the case of foreign nationals: Identification - and address data, date of birth, activities, citizenships) as well as any other data that you transmit to us during the visit.
SOURCES OF THE DATA
We process personal data that you provide during your visit or that you send us by e-mail.
RECIPIENT OF THE DATA
We only pass on your personal data within our group of companies to those areas and persons who need this data to document your visit or to implement our legitimate interest and to comply with legal regulations.
We may transfer your personal data to companies affiliated with us (within the meaning of sections 15 et seq. of the German Stock Corporation Act (AktG)) insofar as this is permitted within the scope of the purposes and legal bases set out in section 3 of this data protection information sheet.
Your personal data is processed on our behalf on the basis of order processing contracts in accordance with Art. 28 GDPR. In these cases, we ensure that the processing of personal data is carried out in accordance with the provisions of the GDPR. The categories of recipients in this case are providers of internet service providers and, if applicable, providers of customer management systems and software.
Otherwise, data will only be passed on to recipients outside the company or the Group if this is permitted or required by law, if the transfer is necessary to process your visit, if we have your consent or if we are authorized to provide information. Under these conditions, recipients of personal data may be, for example
- Public bodies and institutions (e.g. public prosecutor's office, police, supervisory authorities, tax office) if there is a legal or official obligation;
- Recipients to whom disclosure is directly necessary to assert any claims (e.g. lawyers, courts);
- Service provider (reception service);
- Export control recipients and sanctions lists
DURATION OF DATA STORAGE
Your data will be deleted as soon as it is no longer required for the above-mentioned purpose.
In addition, we are subject to various retention and documentation obligations, including those arising from the German Commercial Code (HGB) and the German Fiscal Code (AO). The retention and documentation periods prescribed therein are two to ten years.
Finally, the storage period is also based on the statutory limitation periods, which, for example, according to Sections 195 et seq. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years.
§ 6 TRANSFER TO A THIRD COUNTRY
Unless otherwise described, your data will not be transferred to a third country beyond our Group and affiliated companies (within the meaning of Sections 15 et seq. of the German Stock Corporation Act).
§ 7 Duration of storage of personal data
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
§ 8 Use of analysis tools
Matomo:
The web analysis service Matomo is used on our website. This is an open source software that statistically analyzes the access of website visitors. Matomo is operated as a self-hosted version on the controller's own web server. No data is transmitted to a third party. Furthermore, Matomo is configured to work without cookies in accordance with data protection regulations. The IP address is anonymized immediately after processing and before it is stored.
§ 9 Objection or revocation against the processing of your data
If you have given your consent to the processing of your data, you can withdraw it at any time. Such a revocation affects the permissibility of the processing of your personal data after you have given it to us. The permissibility of the processing of your data up to the time of your revocation remains unaffected.
Insofar as we base the processing of your personal data on the balancing of interests, you can object to the processing. This is the case if, in particular, the processing is not necessary for the performance of a contract with you, which is described by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data in the way we do. In the event of your objection, we will examine the situation and either discontinue or adapt the data processing or point out to you our compelling reasons worthy of protection on the basis of which we will continue the processing.
Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. The best way to object to advertising is to contact us using the contact details given above.